Richpanel updates
Richpanel updates

Cleaner activity messages




There are times when activities like assignment, tags, closing and trashing take up most of the conversation screen and distract agents from the more important area - message bubbles.

We have now fixed this by collapsing multiple activity messages into one. You still have the option to expand and see details of each activity. But it's not crowded anymore.

Collapsed state

Screen Shot 2022-03-02 at 7.45.04 PM.png

Expanded state

Screen Shot 2022-03-02 at 7.45.12 PM.png