Richpanel updates
Richpanel updates

Attentive-Richpanel Integration


New Feature


The much awaited Richpanel & Attentive integration is now live. You can connect Attentive with Richpanel to forward all SMS messages received from a subscriber to your Richpanel account. This allows a customer support agent to reply to customers directly through SMS.

How to connect

Head over to channels -> Attentive -> Follow Setup Instructions

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Reply to Attentive messages from Richpanel

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You'll also see customer profile and order history populated next t each incoming SMS